This Privacy Policy explains how CorrectCaller.com (“CorrectCaller,” “Correct Caller,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information about you when you use our website, products, and services (collectively, the “Services”). By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.
1) Summary
- We collect account details you provide, usage data we observe, and performance metrics we derive from your activity (e.g., prediction accuracy, streaks, rankings).
- Predictions, leaderboards, and some profile elements are public by design.
- We use data to operate the product, improve features, prevent abuse, personalize content, and—if you opt in—send marketing.
- We don’t sell your data in the traditional sense, but we may engage in targeted advertising or analytics that some laws define as a “sale” or “sharing.” You can opt out as described below.
- You have rights over your data, including to access, delete, correct, or opt out of certain processing, subject to applicable law.
2) Scope
This Policy applies to the Services that link to it. It does not cover third-party websites, apps, or services that we do not control—even if they are linked from our Services.
3) Information we collect
A. Information you provide
- Account & profile: name, username, email, password, photo or avatar, bio, preferences.
- Content: predictions (e.g., UP/DOWN picks), comments, likes, follows, messages or feedback you send us.
- Payments: If you purchase services, we process payments via a third-party processor (e.g., Stripe). We receive limited transaction details (e.g., payment status, last 4 digits) but do not store full card numbers.
B. Information collected automatically
- Usage & device data: IP address, approximate location, browser/device type, operating system, language, referring/exit pages, page views, timestamps, and interactions.
- Cookies & similar tech: to keep you logged in, remember settings, measure performance, and personalize content. See “Cookies” below.
C. Information we create or infer
- Performance metrics: accuracy, streaks, ratings, leaderboards, trendlines, badges.
- Risk & safety signals: flags derived from spam/abuse detection systems.
D. Information from third parties
- Data providers: schedules, scores, market/asset data, or other reference feeds used to grade predictions and compute stats.
- Auth/payment partners: limited info if you sign in with a provider or complete a purchase.
4) How we use information
- Provide, secure, and maintain the Services (including grading predictions and updating stats/leaderboards).
- Personalize content and features; remember preferences.
- Monitor and improve performance, troubleshoot, and develop new features.
- Communicate with you (e.g., service notices, product updates). Marketing communications are sent only in accordance with your preferences and applicable law—you can opt out at any time.
- Detect, investigate, and prevent security incidents, fraud, and abuse; enforce our terms and policies.
- Comply with legal obligations and protect our rights and users.
5) How we share information
- Public content: Your predictions, accuracy, streaks, and display name may be visible to others on leaderboards, profile pages, and social shares—this is core to the Service.
- Service providers: Trusted vendors (e.g., hosting, analytics, anti-abuse, customer support, payment processing) who process data on our behalf under contractual safeguards.
- Legal & safety: When required by law or to protect rights, safety, and the integrity of the platform.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality.
We don’t sell your personal information for money. Some jurisdictions consider certain analytics or advertising uses a “sale” or “sharing.” See your rights below to opt out where applicable.
6) Cookies and similar technologies
We use:
- Strictly necessary cookies (security, session, authentication).
- Functional cookies (preferences, timezone, UI state).
- Analytics (traffic and feature usage measurement, aggregated reporting).
- Advertising/attribution (where enabled and subject to your choices).
You can manage cookies through your browser settings and, where available, our cookie banner or settings page. Blocking some cookies may impact functionality.
7) Data retention
We keep personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Public predictions and statistics may remain visible historically (e.g., past leaderboards) unless you delete your account or request removal where required by law. Payment records are retained per tax and accounting requirements.
8) Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure; please use strong, unique passwords and safeguard your account.
9) International transfers
We are based in the United States and may process information in the U.S. and other countries, which may have different data protection laws than your country. Where required, we use appropriate safeguards for international transfers.
10) Your rights
Depending on your location, you may have rights to:
- Access a copy of your personal information.
- Delete your personal information.
- Correct inaccurate information.
- Object to or restrict certain processing.
- Opt out of targeted advertising, “sales”/“sharing,” or profiling where applicable.
- Portability (receive your data in a portable format).
To exercise rights, contact us using the details below. We may need to verify your identity. You can also manage some settings in your account.
California (CPRA)
California residents have rights to know, delete, correct, and opt out of “sale”/“sharing” of personal information, and to limit the use of sensitive personal information where applicable. We do not use or disclose sensitive personal information for purposes requiring a “Limit” link. We do not discriminate for exercising your rights.
EEA/UK (GDPR)
Our legal bases include performance of a contract (to provide the Services), legitimate interests (e.g., security, analytics, product improvement, public leaderboards), consent (e.g., certain cookies/marketing), and legal obligations.
11) Children’s privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
12) “Do Not Track”
Your browser may send a Do Not Track signal. We currently do not respond to DNT signals. We will update this Policy if that changes.
13) Automated decisions & scoring
We compute performance metrics (e.g., accuracy, streaks, rankings) automatically based on public data feeds and your predictions. These metrics affect your public reputation within the platform. We also use automated systems to detect spam and abuse.
14) Changes to this Policy
We may update this Policy from time to time. The “Effective date” above shows when it was last revised. If changes are material, we will provide additional notice as required (e.g., via email or in-product notice).
Contact us via our contact page.
This Policy is for general information and does not create a contractual or legal right other than as required by law. If any portion conflicts with applicable law in your jurisdiction, that law controls.